FAQs

questions most frequently asked of us...


  • Do patients require a doctor's referral for physiotherapy?
  • No. The SSIC is a primary care practitioner and does not require a referral. However, medical insurers may request one.


  • How can a potential patient access the services of a sports medicine doctor?
  • Contact SSIC at (613) 729-8098, or via the New Patient Registration Form tab, for an appointment with Dr. Bernie Lalonde.


  • Are all of the SSIC practitioners accredited?
  • Yes, each of our therapists is licensed and registered through their College.


  • Are the services offered by SSIC covered by OHIP?
  • Yes, visits to Dr. Lalonde are OHIP covered.  Although visits to Physiotherapists and Massage Therapists are not covered by OHIP, they are covered by many public and private insurance plans.


  • Will SSIC charge a fee for canceled appointments?
  • There is no cancellation fee if SSIC is advised 24 hours in advance of a scheduled appointment.  For other missed appointments a $10.00 fee will apply.